Frequently Asked Questions
If you are experiencing any problems accessing the content provided on FIBAtv.com we would like to help you find out what is causing the problem.
The service requires to be accessed using Internet Explorer 6.0+, Windows Media Player v.9 or above and the latest Macromedia Flash plugin. The live streaming area of the website ( LIVE on navigation) is available to view on both PC and Mac operating systems and requires Flash Player 9.0.115 or later installed. Get the latest Macromedia Flash plugin.
Some of you may have experienced issues recently with Flash Player stopping working or not allowing videos to play.
This has been a global issue impacting users of a number of different AntiVirus clients including Checkpoint, where a particular component of the flash player has been mistakenly identified as a virus risk. The route cause has now been corrected by all the vendors so should not recur.
You can safely download it from here On the right in the green section is the download - run the file it downloads
For further information relating to System Requirements please visit: System Requirements and select the article specific for FIBAtv.com
Live and Video on Demand Coverage
2009/2011 FIBA EuroBasket Championships (Men)
No live or delayed streaming of any kind:
Japan
No live streaming of any kind (48 hour delay):
USA
No live streaming during broadcasts in the following countries/regions:
Denmark
Finland
France
Israel
Latvia
Lithuania
Norway
Poland
Russia
Sweden
Turkey
Pan-Arab Region
2009/2011 FIBA EuroBasket Women's Championships
No live or delayed streaming of any kind:
Japan
No live streaming during broadcasts in the following countries/regions:
Denmark
Finland
France
Israel
Latvia
Lithuania
Norway
Poland
Russia
Sweden
Pan-Arab Region
2009 FIBA Oceania Championships (Men)
No live or delayed streaming of any kind:
Australia
New Zealand
2009 FIBA Oceania Women's Championships
No live or delayed streaming of any kind:
Australia
New Zealand
2009/2011 FIBA Asia Championships (Men)
No live or delayed streaming of any kind:
Japan
No live streaming during broadcasts in the following countries/regions:
Chinese Taipei
Pan-Arab Region
Philippines
2009/2011 FIBA Asia Women's Championships
No live or delayed streaming of any kind:
Japan
No live streaming during broadcasts in the following countries:
Chinese Taipei
2009/2011 FIBA Africa Championships (Men)
No live streaming in Africa continent
No live or delayed streaming of any kind:
Japan
2009/2011 FIBA Africa Women's Championships
No live streaming in Africa continent
2009/2011 FIBA Americas Championships (Men)
No live or delayed streaming of any kind:
Japan
Puerto Rico
No live streaming of any kind (48 hour delay) :
USA
No live streaming during broadcasts in the following countries/regions:
Cyprus
Russia
Pan-Arab
2009/2011 FIBA Americas Women's Championships
No live or delayed streaming of any kind:
Japan
2009/2011 FIBA U19 World Championships (Men)
No live streaming during broadcasts in the following countries/regions:
Philippines
2009/2011 FIBA U19 Women's World Championships
2010 FIBA World Championship
No live or delayed streaming of any kind:
Japan
No live streaming of any kind (48 hour delay):
USA
No live streaming during broadcasts in the following countries/regions:
Denmark
Finland
France
Germany
Israel
Latvia
Lithuania
Norway
Poland
Russia
Spain
Sweden
Turkey
Pan-Arab Region
Central/South Americas
Philippines
2010 FIBA Women's World Championship
No live or delayed streaming of any kind:
Japan
No live streaming during broadcasts in the following countries/regions:
Denmark
Finland
France
Latvia
Lithuania
Norway
Poland
Russia
Spain
Sweden
Central/South Americas
For further technical assistance please click on the relevant link below
For errors directly linked to Windows Media Player (WMP) or any of its components:
Windows Media Player
For errors linked to Digital Rights Management (DRM) or licences: Digital Rights Management
For errors related to Audio/Picture Quality, Can't View Video please visit: Streaming and Downloading
For errors relating to site access: Site Access
For errors relating to live coverage or videos: Live Events
For errors relating to Java, Cookies, Flash and Quality: Other Assistance
For any other assistance: Home Page
If none of the articles contained in the above links enable you to access the FIBAtv.com site or any of its components then please email customerservices@performgroup.com
